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Where can I find my payment confirmation email?

If you’ve made payment with us and didn’t receive any confirmation mail, there are a few things that you can check:
  • Have you changed your primary email address?
    • Any time the primary email address is changed, verification mail is sent.  You must validate the new email address by clicking the link provided in the verification mail
  • Have you checked your spam mailbox?
    • Sometimes, our notification emails may end up in the spam mailbox.
  If you’ve checked above and still can’t receive the payment confirmation, open up a support ticket and we’ll be happy to look into it further.