Messaging Best Practices Index
Today more than ever, using SMS/MMS can provide powerful, timely, and effective customer engagements. Considering the ease of using messaging, the universal communication platform has some important protections for the recipient of the message.
Please review our messaging guidelines to ensure success when using Flowroute SMS/MMS API.
- Messaging Fees & Surcharges
- Consumer Consent
- Code of Conduct
- Consumer Complaints Monitoring
- Message Content Best Practices
- Disallowed Content
- 10DLC Registration
- Toll-Free Verification
- External Resources
- Supported MMS File Types
- Delivery Receipt Response codes
- How To: Configure a Callback URL in Manage Portal
- How To: Stop unwanted messages
- How To: Provision DID for Messaging
- How To: Receive SMS via Slack
- How To: Upgrade to the latest API version