The Call Detail Report (CDR) Export system is your key way to understand the information and activity your account generates as you use it. CDRs will display all calls, both successful and unsuccessful. It will provide you with metrics for those calls such as time, date, source IP, country, and many other data points.
When using these documents they are accurate representations of the information we are using to measure your account's activity and spend.
This CDR data can be requested in 3-month segments. Although a single export cannot provide more than 92 days of data, we continue to store and keep 100% of any detailed call data you have accrued while with Flowroute. (For example: If you needed a year of data - you would need 4 exports for those 3-month segments.)
There is a filter with the required criteria and some optional filters to further refine the requested export.
Call Window - This is the selection window of exported data. At the Window Start, you are creating a starting point to collect the calls starting at and after this period. The end of the Call Window will stop registering any calls started after this point. The calls started inside that span will be detailed on the export from within that window. Calls are tracked from when they started to when they ended. The call's end may be outside of your requested Start and End Call Window but if the call started within that window they are used to determine your call data.
Only include records with numbers whose destination number prefix matches one of the entries in the specified list.
Then use this button.
Exported reports are processed and become downloadable on the same page as the filter criteria.
Sequence of CDR Fields
direction - Inbound/outbound
start_time - Window Start
end_time - Window End
destination - Dialed number
number_alias - Customized assignment of a name in Flowroute
callerid - Number provided to caller id services
total_cost - Full cost of the call
destination_name - Country to which the call was made
callerid_country - Country in which the presented Caller ID would be assigned.
line_information - Information about the originator of a call by type and location
result - Status of the call: Cancelled, Completed, e.t.c.
call_fail_sip_code - Provided SIP code for the calls resulting status
call_fail_reason - Sip definition of the <="Failed_CDR">
duration - Length of call completed
billed_duration - Duration of billing segments acurred
rate - Rate of charge assigned to the call
first_increment - Minimum charge permitted for the call
subsequent_increment - Cost of time increments after the first_increment
cost_subtotal - Cost of the call before conditional charges
connect_fee - Fee assigned by the above Line information details
usf_fee - USF tax cost applied (if applicable)
ccrf - Carrier Connection Recovery Fee to fund telecom infrastructure
cnam_lookup_fee - Conditionally applied if CNAM look up is active on the account
custom_x_tag - An outbound SIP packet identifier.
customer_ip - Originator IP of the call's SIP interfacing systems. (ie. PBX)
sip_callid - SIP packet Call ID to quickly search packet captures