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Set Up IP-based Authentication for Outbound Calls

If your phone system has a Static IP address[1] (#note1), we recommend using ...
Home -> Configuration Guides

3CX rinstance configuration

3CX phone system now expects all providers to include the “rinstance” paramet...
Home -> Configuration Guides

Configure Epygi QX IP-PBX Configuration Guide

The attached document describes configuring the Epygi QX IP PBXs for Flowrout...
Home -> Configuration Guides

Two-Factor Authentication

Flowroute now offers several Two-Factor Authentication methods. Please visit ...
Home -> General

IP Tables Firewall Starter

A fairly simple IP Tables script for allowing Flowroute, SSH and HTTPS access...
Home -> Configuration Guides

Configure Ubiquiti UniFi VoIP

Documentation for helping you set up and configure your Ubiquiti UniFi VoIP s...
Home -> Configuration Guides

Host-based routing for inbound calls to your DIDs

This article describes statically routing your phone number to a host system ...
Home -> Phone Numbers

Manage portal 2FA resources

Two-Factor Authentication methods offered by Flowroute: Email, Yubikey, TOTP ...
Home -> General

Manage configurations - Using weight based routing

Weight Based Routing is an innovative feature introduced in Flowroute's routi...
Home -> Configuration Guides

Configure a Callback URL in Manage Portal

Callback URLs provide our messaging API with a location to accept new message...
Home -> Messaging

Configure an Inbound Route in FreePBX

To receive inbound calls on your FreePBX system when your Flowroute Direct In...
Home -> Configuration Guides

Softphone configuration guide

The described configuration is generic for most Zoiper VoIP softphone versions.
Home -> Configuration Guides

What is the maximum number of simultaneous SIP registrations is allowed?

Flowroute restricts a single user account to 24 simultaneous SIP registration...
Home -> Frequently Asked Questions

Configure AudioCodes Mediant E-SBC between Flowroute and Skype for Business

The attached document describes the configuration setup between Skype for Bus...
Home -> Configuration Guides

Messaging

The Messaging API v2.2 This update allows you to send and receive SMS (tex...
Home -> APIs and Libraries

Firewall requirements for direct media delivery

Two specific policies must be put in place on your network's firewall to ensu...
Home -> Configuration Guides

Nevada PoP Decommission: Resources to help you set up Flowroute PoPs

To help you better understand the Nevada PoP Retirement and what to expect
Home -> Customer Communication Archive

STIR/SHAKEN methodology with Flowroute

STIR/SHAKEN-based insights
Home -> General

Flowroute Service Guide - Technical Specifications

This article describes Flowroute voice services; this includes features, func...
Home -> Beginner Guides

Service Impacting Updates to Flowroute Edge Proxy HK PoP in 2022

Email communication about Hong Kong Edge Proxy Migration. Date of sendin...
Home -> Customer Communication Archive

Set Account Restrictions for Fraud Prevention

To combat the growing amount of fraud in the VoIP industry, Flowroute is offe...
Home -> Fraud Prevention

Network Address Translation (NAT)

When devices communicate across the Internet, they send messages to one anoth...
Home -> Configuration Guides

Asterisk PBX Security

As attacks become more sophisticated, it is always good to make sure that you...
Home -> Configuration Guides

Fraud Prevention

To maintain integrity on our network as high as possible and to help protect ...
Home -> Fraud Prevention

Practice Call Barring

Call barring lets users bar or block certain types of calls, IP addresses, an...
Home -> Fraud Prevention

Edit an Inbound Route with your Preferred PoP

Customers who have inbound routes set to either SIP URI or Hostname as route ...
Home -> Phone Numbers

Password Best Practices

Best Practices and Recommendations for Password Management
Home -> Fraud Prevention

Twilio SIP Gateway Inbound

Using Flowroute as your Inbound carrier with Twilio Programmable Voice featur...
Home -> Configuration Guides

Supported MMS file types

List of supported MMS file types
Home -> Messaging

How does Flowroute determine the specific rate charged for an outbound call?

Flowroute calculates outbound call charges based on the longest matching pref...
Home -> Frequently Asked Questions