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How Do I Add or Delete a Stored Credit Card?

Flowroute currently accepts Visa, MasterCard, American Express, JCB, Discover...
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Credit Card Management

When you are in need of adding a new credit card or updating an existing one,...
Home -> Beginner Guides

Credit Card Information Theft Prevention

Safeguards in place to protect against credit card information theft
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How to resolve issues with Credit Cards?

Most common issues with Credit Cards and possible solutions
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How does Flowroute's billing work?

Flowroute Billing explained
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Which payment methods can I use?

Supported Payment Methods
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Add Funds to Your Account

Adding funds to your account made easy.  
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Calling from toll-free numbers

Making a call from a Toll-Free number to another Toll-Free number is generall...
Home -> Best Calling Practices

Low Balance Notifications

Flowroute allows you to set up a low balance notification that sends you an e...
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Set Up Auto-Replenishment

Auto-replenishment allows you to automatically top up your account when your ...
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Create an Inbound Route with your Preferred PoP

The Preferred PoP feature lets customers manage inbound voice routing on a pe...
Home -> Phone Numbers

Purchase a phone number (DID)

This article describes how to purchase one or more DID numbers
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How does Flowroute determine the specific rate charged for an outbound call?

Flowroute calculates outbound call charges based on the longest matching pref...
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New Customer Handbook

The best place to get started. Use this guide for all essential needs to get ...
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Multiple API Keys Overview

Flowroute's Multiple API Key system allows customers to create additional API...
Home -> APIs and Libraries

Outbound ANI Requirements

When a customer makes an outbound call to an international destination, they ...
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Does Flowroute offer postpaid service?

No. At this time Flowroute provides its service with a pre-paid payment syste...
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Required Documentation for Porting Telephone Numbers

Reliable documentation verifying active service on your porting telephone num...
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CNAM Stats

Where to find CNAM usage statistics
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Anticipated Monthly Renewals Charge

In anticipation of monthly service renewals, we execute a payment 5 days prio...
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Sub-account and Multiuser Overview

Flowroute is offering opportunity to engage with your customers in a more con...
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Flowroute Customer Sub-Account Limited Early Release

We are excited to share with you our new features to be launched very shortly...
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Configuring E911 service on a telephone number

An address associated with E911 is used to add an extra layer of information ...
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Sub-accounts Guides - Linking a sub-account

Linking a sub-account is an important part of using the Flowroute sub-account...
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Call Detail Record (CDR) Reports

The CDR (Call Detail Record) Export system is your key way to understand the ...
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Outbound Caller-ID Name (CNAM Storage) Configuration

CNAM storage controls the caller ID name displayed on destination numbers tha...
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Sign up for a Flowroute Account

The following steps help you to sign up for a free account within minutes.
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Messaging Guidelines - Message Content

Best Practices for Message Content
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Fraud Types - False Answer Supervision (FAS).

False Answer Supervision (FAS) explained
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Fraud Prevention

To maintain integrity on our network as high as possible and to help protect ...
Home -> Fraud Prevention