When starting your account you will already need an e-mail address on file. However to update your either of your emails, you can find the steps in this article.
Changing your Flowroute account e-mail:
Log into your Flowroute Manage Portal
- Find Preferences on the left side panel
- The landing page will be Account Information
- Scroll down to the Account e-mail address box
- Correct, or change the e-mail on the account to the new e-mail that is should be changed to
- On the bottom right corner of this specific box of information is a teal "Save" button.
- Use the "Save" button
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NOTE: The account e-mail change will send a confirmation e-mail to the updated e-mail address. Please check for that e-mail to complete the change. |
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NOTE: There are multiple "Save" buttons on the page. It is important to use the right "Save" button for the type of information you are changing. |
Changing your Portability e-mail address:
(This e-mail address is specifically only used for information needed by Porting to communicate important Portability information.)
Log into your Flowroute Manage Portal
- Find Preferences on the left side panel
- The landing page will be Account Information
- Scroll down to the Portability e-mail address box
- Correct, or change the e-mail on the account to the new e-mail that is should be changed to
- On the bottom right corner of this specific box of information is a teal "Save" button.
- Use the "Save" button