How we can help?

What is an MRC?

The MRC is a Monthly Recurring Charge, which is a charge which is taken out at the end of each month.  This charge is visible in the “Billing” section of your Manage page.

What kind of monthly fees do you have?

  • DIDs currently on your Flowroute profile. This charge is also applied to any DIDs moved into your account from a Port Order.
  • Proper E911 association option applied to any DID on your Flowroute profile, per DID with the attached E911 option. Storing the E911 profile will not incur a charge until it is applied to a DID.
  • E911 pass-through fee is a flat $1.50 per DID associated with E911. (ex. If an account has four DIDs, and three DIDs have an associated E911 address, and the fourth does not. The cost of the fee is: 3 x $1.50. The fourth will not incur MRC.)

MRC's up to date price breakdown can be found on Flowroute’s Pricing page

NOTE: You cannot opt out of any MRC while using the option that requires an MRC listed above.