Configure Bria or X-lite Softphone for a PC or Mac

The following steps describe configuring your X-Lite softphone to connect directly to Flowroute for sending and receiving calls. 

Before you begin
  • You will need your Flowroute SIP credentials. These can be found on the Interconnection > Status &Setup page of your Flowroute Manage account. 

  • If you don't have a Flowroute phone number yet, you can purchase one on the DIDs > Purchase page of your Flowroute Manage account. 

NOTE: This article uses the Windows version of X-Lite for screenshots; however, both the Windows and Mac versions are configured identically. Any configurations not shown can be left at their default settings.

To configure Bria or X-lite Softphone for the PC or Mac
  1. Open Account Settings.

  2. Enter Your Flowroute SIP Credentials.
  3. In the User Details section, add your Flowroute SIP credentials: 

    • User ID: Your Flowroute phone number where you want to receive calls. This number will also be sent as your caller ID for outbound calls. 

    • Domain: The Flowroute SIP Registrar/Proxy,

    • Password: Your Flowroute SIP Credentials Password. 

    • Authorization name: Your eight-digit Flowroute SIP Credential Username & Auth Username. 

  4. Click OK.
  5. Enter a phone number, click Call and make a call!

    NOTE: When calling outbound, be sure to use E.164 dialing for all calls, with all calls starting with the Country Code. For example, a call to a US number needs to start with 1, while a call to the UK needs to start with 44.

You're all set! Your status will be listed as Available, and you are ready to send and receive calls. 

Did you find this article helpful?