What dialing format should I use when sending calls?

Flowroute uses the E.164 format, which can be up to a fifteen-digit number. The number is typically formatted as [Country Code] + [Telephone Number (NPA-NXX-XXXX)]. Do not dial the North American Numbering Plan Administration (NANPA) format of using the ([Country Code] + 1). This will instead cause the number to be recognized as an international call.  

For example, 

  • Test call to the USA: 17024797000
  • Test call to the Philippines: 6322451234

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