Porting

Port Your Telephone Number to Flowroute

We are thrilled you're trusting Flowroute for your VoIP carrier services. This step-by-step guide introduces the process of porting your current numbers to Flowroute. Follow these steps below to create your por...

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Port Your Telephone Number to a New Provider

Porting out your phone number is the process of migrating any of your phone numbers from your current service provider to a new one. If you’re moving from Flowroute to another provider, we’re sad to see you go,...

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Port Order Status: Submitted/Coordinating with the LSP

The following describes the submission process from Flowroute to your LSP (Losing Service Provider). During this process, Flowroute validates submitted port order information against account information on file...

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Port Order Status: Processing

During the processing stage, Flowroute performs a series of checks to ensure that the port order goes smoothly before submitting the request to the current carrier. The following checks are performed to ensur...

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Port Order Status: Complete

Congratulations! A Complete status means that your phone numbers successfully migrated to Flowroute on the specified completion date. Once complete, Flowroute's Numbering and Portability team does one last ch...

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Port Order Status: Accepted

An Accepted status indicates that the service provider from whom you are moving (the losing service provider, or LSP) has accepted the port request and provided a completion date. The date provided is either th...

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Port Order Status: Pending

Pending is the initial status of your port order from the time you start the porting process using Flowroute Manage to when you click Submit. Once you click Submit, the status of your request then moves into a ...

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Port Order Status: Overview

This article describes Flowroute's Port Order process. The port order process allows you to change carriers and move your telephone number, whether it is a local number or toll-free number, from your current ca...

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Port Order Status: Rejection Messages

Port orders are rejected when they require customer action either by Flowroute (prior to submission of the port order to the LSP) or from the LSP (after the port order has been submitted). When Flowroute requ...

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Port Order Status Rejection Messages: Common pre-submission rejections

During validation of your port order request, Flowroute might run into any of the following issues requiring customer resolution. If you encounter a problem, Flowroute will contact you through email describing ...

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