Calling Best Practices

Interconnection with the New PoPs

Requirement An activated Flowroute account Overview As part of our ongoing efforts to deliver reliable and high-quality voice communications, Flowroute is pleased to announce the launch of our new P...

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Create an Inbound Route with your Preferred PoP

Add Inbound Route: SIP URI or Host As a new feature introduced with Flowroute’s new Points of Presence (PoPs), customers that have inbound routes set to either SIP URI or Hostname as route types can now select...

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Common Issues in making an outbound call to international destinations

International Calls: Flowroute fully supports international calls, both inbound and outbound, for clients. However, due to the higher rates in some destinations, most common fraudulent calls occurs over intern...

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Edit an Inbound Route with your Preferred PoP

As a new feature introduced with Flowroute's new Points of Presence (PoPs), customers that have inbound routes set to either SIP URI or Hostname as route types can now select their preferred inbound PoP based o...

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Set Up Your Preferred PoP

With the additional Points of Presence (PoPs), we have added page elements to the Flowroute Interconnection Settings for you to take advantage of their failover and load balancing capabilities. You can now sele...

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