How-To Guides

Port Your Telephone Number to Flowroute

We are thrilled you’re trusting Flowroute for your VoIP carrier services. This step-by-step guide introduces the process of porting your existing numbers to Flowroute. Follow these steps below to create your po...

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Sign up for a Flowroute Account

The following steps help you to sign up for a free account within minutes.eps below to get a free account set up in minutes. Go to www.flowroute.com and click SIGN UP: On the Sign Up page, enter...

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Change FreePBX 13 to use alternate SIP port 5160

This article describes how to change your FreePBX 13 system to use Flowroute's alternate SIP port 5160 for all SIP signaling. Making this change is effective in avoiding ISP or internet backbone VoIP issues tha...

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Set an Outbound Caller ID Name (CNAM Storage)

CNAM storage controls the caller ID name display on called numbers supporting this feature. This article describes using Flowroute Manage to create a CNAM Preset and later apply it to any of your Flowroute DIDs...

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Forward a phone number (DID) using Flowroute Manage

This article describes creating a new route and setting that route as the number to forward any or all of your Flowroute telephone numbers to. To forward a telephone number using a route: Log on to Flowr...

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Enable E911 on a telephone number

An address associated with E911 is used to add an extra layer of information to your E911 service. The address associated with E911 allows your location to be more accurately pinpointed based on the provided ad...

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Export Your Call Detail Records (CDRs)

Flowroute Manage allows you to download a CSV of your CDRs up to 90 days previous to the current date. Log on to Flowroute Manage. Click CDRS & STATS. The Filter Call Detail Records page appears...

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Statically route your phone number to a host system for inbound calls

The following article describes statically routing your phone number to a host system for inbound calls. NOTE: This setup is only for systems on a static external IP or a Dynamic DNS style hostname. ...

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Set Account Restrictions for Fraud Prevention

To combat the growing amount of fraud in the VoIP industry, Flowroute is excited to announce a new fraud prevention feature: Destination Restriction. Destination Restriction alerts users if there is a surge in ...

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Set up IP-based Authentication for Outbound Calls

If your phone system has a Static IP address[1], we recommend using IP-based authentication for your outbound call authorization. Before you begin Have the following information before setting up IP-based au...

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