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Messaging Guidelines - Outside Resources

This section includes links to industry resources that may be helpful as a message sender starts to craft messaging content.

(These links do not represent any Flowroute opinions and we are not responsible for their content. We offer these links as reference only)

CTIA Messaging Interoperability Guidelines

https://api.ctia.org/wp-content/uploads/2019/07/190719-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf

MMA Best Practices

https://www.mmaglobal.com/documents/us-consumer-best-practices

M3AAWG Best Practices

https://www.m3aawg.org/sites/default/files/m3aawg-mobile-messaging-best-practices-service-providers-2015-08.pdf

Telephone Consumer Protection Act (TCPA) Omnibus Declaratory Ruling (FCC 15-72)

https://apps.fcc.gov/edocs_public/attachmatch/FCC-15-72A1.pdf

FTC Truth in Advertising

https://www.ftc.gov/news-events/media-resources/truth-advertising

Updated: Oct 07 (3 months ago)

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