What is 10DLC? 10 Digit Long Code (10DLC) is the sanctioned standard for A2P text messaging utilizing a traditional 10-digit phone number. This program was created using the following guidelines found in “Messaging Principles and Best Practices (https://api.ctia.org/wp-content/uploads/2019/07/190719-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf)” provided by the Cellular Telecommunications Industry Association (CTIA), with the intention to stop unwanted messages from reaching consumer d...

Due to upcoming industry-standards,  Flowroute customers will be required to have all text-enabled toll-free numbers verified the process is described in this article.

List of our messaging guidelines to ensure success when using Flowroute SMS/MMS API.

How to obtain Messaging Usage Statistics

Our 10DLC registration process is currently undergoing maintenance to bring it in line with new industry requirements. Updates will follow.

10DLC Carrier Fees and Registration FAQs

Callback URLs provide our messaging API with a location to accept new messages. This article provides you with instruction how to adjust your Callback URL.

Flowroute handles conventional English-language reply keywords such as STOP and UNSTOP for messages received on your long-code or toll-free numbers as per industry standards. 

This section includes links to industry resources that may be helpful as a message sender starts to craft messaging content.

Practices described in this article promote a sustainable model for healthy commercial texting, which is good for both consumers and message senders. 

Best Practices for Message Content

Disallowed Content types and Best Sending Practices

Best Practices for Sending Messages and Consumer Consent

The Code of Conduct contains five straightforward requirements for message senders.

When you want to enable SMS functionality you can do so in your Flowroute Manage account.

List of supported MMS file types

This article describes how to run a simple Python app that can receive inbound SMS messages from your Flowroute DIDs via the Flowroute API and drop them into the Slack channel of your choice.

For new customers who take advantage of Flowroute's messaging capabilities, you will be interacting with the Messaging v2.1 by default.

List of Delivery Receipt Response Codes and their description