Flowroute offers a quick and easy way to review Support tickets and quickly get answers when we are able to address in good order.
To start the account go to: https://support.flowroute.com
Select the "Log In"
Under the log in fields you will find the words: Do not have an account? Register
Enter your desired email (preferably the email you have been using to address Flowroute Support tickets)
And the name you would like to use for the account.
Once you start an account you will receive an email at your requested email confirming the account with a new password.
Then you should be able to log into the Flowroute Support Ticketing System, and find all the tickets associated with the email you used.
Inside the system you will be able to see up to date information the Flowroute Support team has been able to address with your request. This is also where you can respond to the Flowroute Support engineers right when you get the response. (The engineers may not be able to respond right away, but they will be more able to see the response depending on timing.)