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Service Impacting Updates to Flowroute Edge Proxy AMS PoP in 2022

Email communication about Amsterdam Edge Proxy Decommission. 

Date of sending: April 14, 2022.

From: Flowroute Team,

Subject: ACTION REQUIRED: Amsterdam Edge Proxy Decommission - June 21, 2022


In order to continue providing you with quality and reliability to our 100% cloud-based service, we are updating the current Edge Proxies. This means we are moving data centers to suit the new system requirements. To complete the move, Flowroute is ending service to the EU-West-AMS Edge Proxy (EP/PoP).

WHEN? June 21, 2022 (Exact time will be announced next month)

IMPACT: This change will affect any PBX which connects to EU-West-AMS Edge Proxy.
Affected Edge Proxy Information:

(Alternative) EU-Central-FRA Edge Proxy Information:

NOTE: In-flight calls will be unaffected. The decommissioning of Amsterdam Edge Proxy will be permanent and will not be restored at a later date.

ACTION REQUIRED: Edge proxies found on the Flowroute Interconnection page will need to be added to your current firewall whitelist. You will also need to replace the existing EU-West-AMS EP with another EP. We recommend connecting to Frankfurt Edge Proxy (, the next closest option) before June 21, 2022.

For more detailed information please refer to our Knowledge Base article.

If you have any questions, please don't hesitate to contact our support team using this form or send us an email to

The Flowroute Team